D4H updates
D4H updates
d4h.com

Incident Management Updates

 

Incident Management

  

This release includes updates to the Incident Management web application. Here is what you can expect the next time you log in:

  • It is now possible sort by Role, this will now appear in the "Sort By" menu under Personnel.

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  • It is now possible to always show Online Personnel at the top of the list. When this is enabled (it's enabled by default), the Personnel will first sort by their online status (online first) then by the chosen sort order.

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Click Here to access the updated Knowledge Base Article.

Contact us at support@d4h.com if you have any questions.

New App Design

 

Personnel Training

  

This release includes updates to the D4H Personnel mobile application.

We've updated the entire user interface so it's much easier to user, clearer to see, and ready for a raft of new functionality coming your way!

The update should happen automatically once the update is available for your device. If you don't have the D4H Personnel Mobile App you can download it on the Apple Store or Google Play Store.

You can read all about it in our Knowledge Base Article.

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Contact us at support@d4h.com if you have any questions.

Incident Management Updates

 

Incident Management

  

This release includes updates to the Incident Management web and mobile applications. Here is what you can expect the next time you log into the Admin Area:

  • It is now possible to switch off Announcement email and push notifications in Preferences. Click Here to access the updated Knowledge Base Article.

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  • It is now possible to always enable or always disable the Alert all invited users that this incident was created in Plays. Click Here to access the updated Knowledge Base Article.

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This release also contains a minor bug fix. Contact us at support@d4h.com if you have any questions.

Incident Management Updates

 

Incident Management

  

This release includes updates to the Incident Management web application. Here is what you can expect the next time you log into the Admin Area:

  • It is now possible to link all existing Personnel in Incident Management to Personnel & Training. Click Here to access the updated Knowledge Base Article.

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  • You are now able to rearrange the columns within a table field on any of your templates. Click Here to access the updated Knowledge Base Article.

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This release also contains some minor bug fixes. Contact us on support@d4h.com if you have any questions.

Incident Management Updates

 

Incident Management

  

This release includes updates to the Incident Management web and mobile applications. Here is what you can expect the next time you log in:

  • It is now possible to search status boards in the mobile app
  • Form hints are now included on forms in the mobile app
  • Incident Managers on the web app have been given the ability to silence the 'play failed to run' message

This release also contains some minor bug fixes. Contact us on support@d4h.org if you have any questions.

Force BCC on Internal Emails

 

Personnel Training

  

Due to issues with deliverability for large email recipient lists, and to reduce the number of unintended 'Reply-All' replies, we are now forcing all Communications Module > Email messages to be BCC. This will result in much higher deliverability for your messages.

If you wish to send a message with everyone on the TO line, you may use the Outlook Export or Mailto: Export links on the right side of the recipient list.

Form Builder Updates

 

Incident Management

  

This release includes updates to the Incident Management admin area form builder as well as a number of small bug fixes.

  • It is now possible to drag and drop fields in the form builder to move them. You no longer need to delete fields to rearrange their layout

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  • Table field columns can now be deleted by hovering over them and selecting the trash can icon.

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  • The option to hide the Event Name field on the Situation has been added. To hide it, click 'Hide Incident Name' under Settings > Preferences > Incidents.

Contact us on support@d4h.org if you have any questions.

Updates to Incident Management

 

Incident Management

 

 

This release coming on Monday September 20th includes a number of enhancements to our Incident Management product.

Web App

  • It is now possible to create announcements in the Control Room. Anything announced in a channel or the Control Room will now generate an email notification, a mobile push and a web notification to every user invited to the incident
  • You can predetermine status board filtering, sorting, and grouping in the Admin Area

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  • Added the option to always suggest adding items from collections in status boards
  • Already imported collection items now show as already imported when you go to add more

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Mobile App

  • You now have the option to import lists from collections
  • Added long-tap to show actions for items in a status board, roles, tasks, or personnel
  • Archived items are now hidden by default

This release also included a number of minor bug fixes.

Contact us on support@d4h.org if you've got any questions.

Automatic Incident Creation, Incident Management ⇄ Incident Reporting

 

Incident Management

 

Incident Reporting

 

 

We've added the ability to sync the situation from your Incident Management account to your Incident Reporting account.

Once the synchronization is set up, a new report will be created in Incident Reporting every time a channel is started in Incident Management unless otherwise specified.

Connect your D4H Incident Reporting Team under General Settings. You will then be able to map fields between the products by navigating to Incident Management > Admin Area > Settings > D4H Products Integration and turn on Incident data synchronization.

If you previously pushed reports from Incident Management over to Incident Reporting, you will need to reconnect your accounts in the Admin Area.

Biometric Authentication

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When you next open any of our apps, it will use the biometric authentication on your device, your FaceID (facial recognition), or TouchID (fingerprint) to verify it is you using the app. This will work on Android and iOS.

Unlocking the app not only verifies it is you using your device in-person but also un-encrypts your credentials to communicate with D4H when sending or receiving information.

If you switch to another app, we will lock the screen of the app so nobody can see an old screen in your task manager, and is unable to switch back without re-validating by biometric authentication.

If biometric sensors are unavailable the app will revert to a PIN. If you fail more than 3 times to biometrically authenticate the system will ask for your PIN. If you lock yourself out, you can sign-out and back in to re-encrypt your credentials.

You can turn-on or opt-out of Biometric Authentication at sign-in. To enable, sign-out and then sign-in again.

 

Equipment Management

 

 

  • Added Biometric Authentication.
  • Added an option to opt-out of Biometric Authentication at sign-in for shared devices.
  • Added the quantity when viewing a supply.
  • Fixed a bug where accounts with over 250 kinds wouldn't display all of them.
  • Removed paused/inactive inspections from all views.

 

Personnel Training

 

 

  • Added Biometric Authentication.
  • Added an option to opt-out of Biometric Authentication at sign-in for shared devices.
  • Improved the 'click to call' for international numbers on personnel profiles.

 

Incident Management

 

 

  • Added an option to opt-out of Biometric Authentication at sign-in for shared devices.

Download now on iOS and Android.