
Our Incident Management App on iOS and Android now has built-in Biometric Authentication.
When you next open the app, it will use the biometric authentication on your device, your FaceID (facial recognition), or TouchID (fingerprint) to verify it is you using the app. This will work on Android and iOS.
Unlocking the app not only verifies it is you using your device in-person but also un-encrypts your credentials to communicate with D4H when sending or receiving information.
If you switch to another app, we will lock the screen of the app so nobody can see an old screen in your task manager, and is unable to switch back without re-validating by biometric authentication.
If biometric sensors are unavailable the app will revert to a PIN. If you fail more than 3 times to biometrically authenticate the system will ask for your PIN. If you lock yourself out, you can sign-out and back in to re-encrypt your credentials.
We will be bringing this functionality to all of our mobile apps in 2021.